Thank you so much for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with the product for any reason, you may return it to use for a full refund, store credit, or an exchange. Please see below for more information on our shipping and return policy.

SHIPPING

We can't wait for you to get your order. Packages are shipped via Canada Post with a tracking number for a flat rate of $10. Canada only. For curb-side pickup, please visit our location at 178 Elgin Street, Sudbury ON and we will bring your order to you."

We also accept cash payment upon pick-up within our studio. 

RETURNS

All returns must be postmarked within 14 days of original purchase date. All returned items must be in new, unused condition, with all original packaging included.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain an RMA number. After receiving the RMA number, place the item securely in its original packages and include your proof of purchase and mail your return to the following address:

Badlands Tattoo Co.
Attn: Return
RMA#
178 Elgin Street
Greater Sudbury, Ontario
P3E3N5

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

You can also return the product directly to our location and receive the refund as well. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 1-5 business days from the reciept of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

EXCEPTIONS

The following items cannot be returned or exchanged:

• Piercing Jewelry 
• Body Vision Los Angeles Jewelry
• Aftercare Products i.e Burt's Bees or After Inked products

For defective or damaged products, please contact us at the contact below to arrange a refunds or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

1-705-586-3665 or [email protected]